Why is the driver taking so long to arrive for pickup?

Drivers often take multiple products from different stores to different customers. They can create the most efficient route to your location and most importantly to your customer's location to provide the most-timely same day service. 

By looking at your location and customer drop off, you believe it may be difficult for the delivery to be completed by the contracted time, contact OneRail Support for further details:

24/7 OneRail Support

Support Portal

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