FAQs
- What is OneRail? Does OneRail work for my store?
- How do I contact OneRail?
- How do I update a customer name/address?
- How can I update my store information?
- How do I check the status of an order and delivery?
- I can’t remember my password.
- What qualifies for same day delivery?
- Will the OneRail app work if I have multiple locations?
- Can I adjust delivery pricing for my customers?
- How do I verify who is picking up the order?
- What happens when a customer orders something after my store is closed?
- Can I choose which items are offered for same day delivery?
- Why is the driver taking so long to arrive for pickup?
- Why did the driver not show up to the correct location?
- Terms and Conditions