Joseph Livesay

Currently our only available subscription is for one location but multi-location subscriptions will be rolled out shortly.

From the OneRail app. in the Shopify Store Admin Portal Select the Settings tab. Login to the OneRail website app.onerail.io using your login and password created during the onboarding communic...

Yes, you can select one of 4 options for your customers directly from the app – Free Delivery, Flat Rate, Pass Through Cost, Percent Mark-up.

Open the OneRail app. from the Shopify Store Admin Portal. Go to Settings. Manage Subscription. Cancel Subscription.

Once the merchant dispatches an order for pick-up, the merchant can track the driver within the app via the delivery timeline and live tracking map.  When a driver arrives, they will verify the ord...

The merchant chooses when to dispatch orders for delivery within the app. Since open & close times are tracked within the OneRail platform, orders that are dispatched after the cut-off time will no...

Items must first qualify for same day delivery by being less than 75 miles from store to customer and weigh less than 50 lbs each.    If both of these apply, then individual items in the order can ...

Drivers often take multiple products from different stores to different customers. They can create the most efficient route to your location and most importantly to your customer's location to prov...

First, verify the correct address was entered in the customer information areas of the order: Open the OneRail portal. Open the delivery details and verify the correct address was entered. If the...

1.    DEFINITIONS.   a.    “Aggregated Data” means any data, information and input that may be obtained and from third parties, including, but not limited to, order management systems, transport...